Drafts a grounded reply to every guest, on every channel, in their own language.
AI front desk · every channel · your voice
Answer every guest.
On every channel.
Lolla is the reliable AI front desk for hotels, restaurants and travel agencies. Every guest on Booking.com, Airbnb, Instagram, WhatsApp and email lands in one inbox, answered in their own language. Draft-first or autopilot; you always stay in control.
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Channels, one inbox
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Guest languages
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Messages drafted
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Human-approved
the unified inbox
Every channel.
One inbox.
OTAs, social DMs, WhatsApp and email all land in one inbox, each badged by source, each reply drafted in the guest's own language. Lolla remembers every guest, so the next message already has context.
channels
Booking.com8
Airbnb5
WhatsApp6
Instagram4
Expedia3
Facebook2
Telegram1
Booking.comDraft ready
María G.
¿Tienen traslado desde el aeropuerto?
AirbnbDraft ready
James P.
Can we check in early, around 11am?
InstagramDraft ready
@dina.travels
Do you run the pyramids sunrise tour?
WhatsAppSent
Ahmed K.
تم تأكيد الحجز، شكراً جزيلاً
ExpediaApproved
Luca R.
Is breakfast included in the rate?
FacebookDraft ready
Sophie M.
Late checkout possible on Sunday?
how it works
Draft-first. You stay in control.
- 01
Connect your channels
Link your OTAs, social inboxes, WhatsApp and email. Every guest message lands in one place.
- 02
Lolla drafts the reply
Grounded in your knowledge base and the guest's history, written in their own language.
- 03
You approve, it sends
Approve with one tap - or switch on autopilot for the routine ones. You set the line.
the agentsOne inbox.
drag / scroll →One inbox.
Many agents.
Reaches out before check-in with directions, the little details and well-timed upsells.
Writes an on-brand response to every review in seconds. You just approve.
Nudges quiet enquiries until they book, politely, on time, never pushy.
Offers transfers, tours and upgrades at the moment a guest is ready to say yes.
Keeps reservations and availability in step with Beds24 across every channel.
the control room
One dashboard for the whole operation.
Inbox, approvals, calendar, knowledge, analytics and integrations: a real control room. Every property, restaurant or agency in one observable place; switch tenants without losing the thread.
pending approvals
4
drafts waiting for a tap
messages · today
96
across 7 channels
reservations · 24h
18
synced via Beds24
unified inbox
Booking.comDraft ready
María G.
¿Tienen traslado desde el aeropuerto?
AirbnbDraft ready
James P.
Can we check in early, around 11am?
InstagramDraft ready
@dina.travels
Do you run the pyramids sunrise tour?
WhatsAppSent
Ahmed K.
تم تأكيد الحجز، شكراً جزيلاً
needs approval · airbnb
James P.: "Can we check in early, around 11am?"
Hi James! Check-in is from 2pm, but I've noted your 11am request, and we'll hold the room and message you the moment it's ready. Front Desk
Approve & sendEdit
replies · 7 days
avg reply · 2m30+ languages
your knowledge
Every brand,
its own brain.
Set the voice, rules, menus, room map and tours once. Every agent obeys them, and every brand you add gets its own isolated knowledge, channels, memory and data. Hotels, restaurants, tour and marketing agencies, side by side.
Brand voiceHouse rulesRoom & rate mapTours & transfersCancellation policyCheck-in detailsUpsell offersFAQsGuest languages
connect what you use
A marketplace of integrations.
simple pricing
Per room.
Per month.
One simple rate per room, and the whole bill drops to the bracket rate as you grow. Start free, no setup fee. Billed monthly · cancel anytime.
Starter
$39/ mo
- 800 conversations / mo
- All channels
- Autopilot auto-send
- Self-improving replies
- Payment links
- API access
- 1 location
- Priority support
Most popularPro
$99/ mo
- 5,000 conversations / mo
- All channels
- Autopilot auto-send
- Self-improving replies
- Payment links
- API access
- 1 location
- Priority support
Scale
$199/ mo
- Unlimited conversations
- All channels
- Autopilot auto-send
- Self-improving replies
- Payment links
- API access
- Unlimited locations
- Priority support
billed in USD · paid in EGP at today's rate · no setup fee
Put Lolla
on your front desk.
One inbox for every channel. Drafts in every language. Draft-first or autopilot, you stay in control.