Lolla vs Besty
Besty is AI software plus an operations team that runs the digital side of larger vacation rental management companies.
Lolla is an AI front desk for independent hotels, inns, hostels and vacation rentals: it drafts a reply to every guest message, in the guest's language, and you approve it or let autopilot send it.
We read Besty's site, and its listings in PMS marketplaces, on October 25, 2026. Each fact about Besty links to the page it came from. If something has changed, email support@lollaai.com and we will fix it.
The facts, row by row.
| Feature | Lolla | Besty |
|---|---|---|
| Built for | Independent hotels, inns and B&Bs, hostels and vacation rentals | Vacation rental managers with at least $500K in annual guest revenue and a 4.7 or better rating; smaller ones can apply anywaygetbesty.ai, checked October 25, 2026 |
| Price | $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing | A share of revenue that varies with portfolio size, or the software on its own, both quoted by sales; cancel on 30 days noticegetbesty.ai, checked October 25, 2026 |
| Free trial | 14 days free on Starter; Pro and Scale are billed from day one | No free trial listed: apply for access and book a callgetbesty.ai, checked October 25, 2026 |
| Guest channels | Booking.com, Airbnb (listings connected through the Beds24 API), Expedia, website chat, Instagram, Facebook, WhatsApp, Telegram, TikTok (Business accounts) and email (a connected Gmail or Yahoo mailbox) | Every channel, in every language, with five-minute replies and a human on the loopgetbesty.ai, checked October 25, 2026 |
| PMS and channel managers | Beds24 only, for now | Says it integrates with every major short-term rental PMS; Beds24 lists it as an appgetbesty.ai, wiki.beds24.com, checked October 25, 2026 |
| Phone calls and SMS | Not yet: no phone calls or SMS | Answers and routes calls 24/7, transcribes voicemailgetbesty.ai, checked October 25, 2026 |
| Sending and escalation | Every reply waits for approval until the owner turns on autopilot; refunds, complaints and booking changes are held for a person even on autopilot | Its own operations team can oversee the AI; every write is proposed first or runs on a rule you setgetbesty.ai, checked October 25, 2026 |
| Beyond replies | A catalog of rooms, tours and services the AI can offer and price, pre-arrival messages, and an operations calendar for wake-up calls and pickups | Revenue management, a direct booking site and marketing, owner reporting, cleaning coordination and expense trackinggetbesty.ai, checked October 25, 2026 |
Where each one is better.
Where Besty is better
- A full service: a human operations team works alongside the AI, 24/7.
- Covers far more than messaging: pricing, marketing, owner statements, cleaning and phones.
- Works with many PMS. Lolla connects to Beds24 only.
Where Lolla is better
- Open to a single small property: no revenue minimum, no application, and you sign up yourself.
- A flat monthly price in US dollars instead of a share of your revenue.
- Built for hotels, inns and hostels as well as rentals.
- You stay the front desk: every reply waits for your approval until you turn on autopilot.
Choose by how you run your property.
Pick Besty if you manage a large rental portfolio and want to hand the whole digital operation to a team.
Pick Lolla if you run one property or a few and want a fixed monthly price for software you control.
Common questions.
Is Lolla a good Besty alternative?
Pick Lolla if you run one property or a few and want a fixed monthly price for software you control. Pick Besty if you manage a large rental portfolio and want to hand the whole digital operation to a team.
How much does Besty cost compared with Lolla?
Besty: A share of revenue that varies with portfolio size, or the software on its own, both quoted by sales; cancel on 30 days notice (getbesty.ai, checked October 25, 2026). Lolla: $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing.
Which PMS do Besty and Lolla connect to?
Besty: Says it integrates with every major short-term rental PMS; Beds24 lists it as an app (getbesty.ai, checked October 25, 2026). Lolla: Beds24 only, for now.
Do Besty and Lolla answer phone calls?
Besty: Answers and routes calls 24/7, transcribes voicemail (getbesty.ai, checked October 25, 2026). Lolla: Not yet: no phone calls or SMS.
Lolla against other tools.
Try Lolla on your own guest messages.
14 days free on Starter. Every reply waits for you.