Lolla vs Sadie
Sadie is a 24/7 voice AI front desk and reservations agent for hotels (and restaurants) that answers phone calls.
Lolla is an AI front desk for independent hotels, inns, hostels and vacation rentals: it drafts a reply to every guest message, in the guest's language, and you approve it or let autopilot send it.
We read Sadie's site, and its listings in PMS marketplaces, on October 25, 2026. Each fact about Sadie links to the page it came from. If something has changed, email support@lollaai.com and we will fix it.
The facts, row by row.
| Feature | Lolla | Sadie |
|---|---|---|
| Built for | Independent hotels, inns and B&Bs, hostels and vacation rentals | Hotels and restaurantsheysadie.ai, checked October 25, 2026 |
| Price | $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing | Not published for hotelsheysadie.ai, checked October 25, 2026 |
| Free trial | 14 days free on Starter; Pro and Scale are billed from day one | Not listed; book a free demoheysadie.ai, checked October 25, 2026 |
| Guest channels | Booking.com, Airbnb (listings connected through the Beds24 API), Expedia, website chat, Instagram, Facebook, WhatsApp, Telegram, TikTok (Business accounts) and email (a connected Gmail or Yahoo mailbox) | Phone callsheysadie.ai, checked October 25, 2026 |
| PMS and channel managers | Beds24 only, for now | Oracle Opera, Mews, RMS, Cloudbeds and more, plus SiteMinder and TravelClickheysadie.ai, checked October 25, 2026 |
| Phone calls and SMS | Not yet: no phone calls or SMS | Answers every call 24/7, quotes live rates and books or changes reservations in the PMSmews.com, checked October 25, 2026 |
| Sending and escalation | Every reply waits for approval until the owner turns on autopilot; refunds, complaints and booking changes are held for a person even on autopilot | Multi-language, sentiment-aware answers from your own policiesheysadie.ai, checked October 25, 2026 |
| Beyond replies | A catalog of rooms, tours and services the AI can offer and price, pre-arrival messages, and an operations calendar for wake-up calls and pickups | Spa and restaurant information and bookings from your uploaded detailsheysadie.ai, checked October 25, 2026 |
Where each one is better.
Where Sadie is better
- Answers phone calls and books rooms on the call. Lolla does not answer calls.
- Connects to Opera, Mews, RMS and Cloudbeds. Lolla connects to Beds24 only.
Where Lolla is better
- Answers written messages: Booking.com, Expedia and Airbnb through Beds24, website chat, Instagram, Facebook, Telegram, TikTok, WhatsApp and email.
- A public price: $39 a month on Starter, with a 14-day free trial.
- Every reply waits for your approval until you turn on autopilot.
Choose by how you run your property.
Pick Sadie if your phone rings more than your inbox fills.
Pick Lolla for written messages. The two do different jobs, so a hotel can use Sadie for calls and Lolla for messages.
Common questions.
Is Lolla a good Sadie alternative?
Pick Lolla for written messages. The two do different jobs, so a hotel can use Sadie for calls and Lolla for messages. Pick Sadie if your phone rings more than your inbox fills.
How much does Sadie cost compared with Lolla?
Sadie: Not published for hotels (heysadie.ai, checked October 25, 2026). Lolla: $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing.
Which PMS do Sadie and Lolla connect to?
Sadie: Oracle Opera, Mews, RMS, Cloudbeds and more, plus SiteMinder and TravelClick (heysadie.ai, checked October 25, 2026). Lolla: Beds24 only, for now.
Do Sadie and Lolla answer phone calls?
Sadie: Answers every call 24/7, quotes live rates and books or changes reservations in the PMS (mews.com, checked October 25, 2026). Lolla: Not yet: no phone calls or SMS.
Lolla against other tools.
Try Lolla on your own guest messages.
14 days free on Starter. Every reply waits for you.