Lolla vs D3x
D3x is an AI agent platform for hotel groups in Europe, with messaging, email and phone agents connected to the hotel PMS.
Lolla is an AI front desk for independent hotels, inns, hostels and vacation rentals: it drafts a reply to every guest message, in the guest's language, and you approve it or let autopilot send it.
We read D3x's site, and its listings in PMS marketplaces, on October 25, 2026. Each fact about D3x links to the page it came from. If something has changed, email support@lollaai.com and we will fix it.
The facts, row by row.
| Feature | Lolla | D3x |
|---|---|---|
| Built for | Independent hotels, inns and B&Bs, hostels and vacation rentals | Hotels and hotel groups; it reports live use with 60+ European hotel groupsd3x.ai, checked October 25, 2026 |
| Price | $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing | €5 per room per month for all messaging; phone AI €100 a month for 5 hours, then €12 an hour; enterprise (with SSO and an uptime SLA) priced on requestd3x.ai, checked October 25, 2026 |
| Free trial | 14 days free on Starter; Pro and Scale are billed from day one | Not listed; book a demo, live in days to weeksd3x.ai, checked October 25, 2026 |
| Guest channels | Booking.com, Airbnb (listings connected through the Beds24 API), Expedia, website chat, Instagram, Facebook, WhatsApp, Telegram, TikTok (Business accounts) and email (a connected Gmail or Yahoo mailbox) | WhatsApp, SMS, Booking.com, Expedia, Instagram, Facebook, website chat and email (Gmail, Outlook)d3x.ai, checked October 25, 2026 |
| PMS and channel managers | Beds24 only, for now | 25+ integrations, including Mews, Opera, Cloudbeds, Apaleo and Infor PMS, plus housekeeping and helpdesk toolsd3x.ai, checked October 25, 2026 |
| Phone calls and SMS | Not yet: no phone calls or SMS | Phone AI answers inbound calls (priced by the hour)d3x.ai, checked October 25, 2026 |
| Sending and escalation | Every reply waits for approval until the owner turns on autopilot; refunds, complaints and booking changes are held for a person even on autopilot | Human-in-the-loop controls, escalation rules and full audit logsd3x.ai, checked October 25, 2026 |
| Beyond replies | A catalog of rooms, tours and services the AI can offer and price, pre-arrival messages, and an operations calendar for wake-up calls and pickups | Upsells and late checkout, online check-in, housekeeping and maintenance tasks, invoices; EU-hostedd3x.ai, checked October 25, 2026 |
Where each one is better.
Where D3x is better
- Answers phone calls and SMS. Lolla does neither yet.
- Connects to the PMS that larger hotels use (Mews, Opera, Cloudbeds, Apaleo), plus housekeeping systems.
- EU-hosted, with SSO and an uptime SLA on its enterprise plan for groups.
- For a hotel with only a few rooms, €5 per room can cost less than Lolla Starter at $39.
Where Lolla is better
- Connects to Beds24, which D3x does not list, including Airbnb listings connected through Beds24.
- One flat price per property, not per room: $39 a month on Starter whatever the number of rooms, where D3x charges €5 for each room.
- Telegram and TikTok messages in the same inbox.
- You can sign up and start a 14-day free trial yourself.
Choose by how you run your property.
Pick D3x if you run a hotel group in Europe on Mews, Opera, Cloudbeds or Apaleo and need phone answering.
Pick Lolla if you run an independent property on Beds24 and want a flat monthly price you can start today.
Common questions.
Is Lolla a good D3x alternative?
Pick Lolla if you run an independent property on Beds24 and want a flat monthly price you can start today. Pick D3x if you run a hotel group in Europe on Mews, Opera, Cloudbeds or Apaleo and need phone answering.
How much does D3x cost compared with Lolla?
D3x: €5 per room per month for all messaging; phone AI €100 a month for 5 hours, then €12 an hour; enterprise (with SSO and an uptime SLA) priced on request (d3x.ai, checked October 25, 2026). Lolla: $39 (Starter), $99 (Pro), $199 (Scale) a month per property, in US dollars; 2 months free on yearly billing.
Which PMS do D3x and Lolla connect to?
D3x: 25+ integrations, including Mews, Opera, Cloudbeds, Apaleo and Infor PMS, plus housekeeping and helpdesk tools (d3x.ai, checked October 25, 2026). Lolla: Beds24 only, for now.
Do D3x and Lolla answer phone calls?
D3x: Phone AI answers inbound calls (priced by the hour) (d3x.ai, checked October 25, 2026). Lolla: Not yet: no phone calls or SMS.
Lolla against other tools.
Try Lolla on your own guest messages.
14 days free on Starter. Every reply waits for you.